Booking Policy & Fleet Reservation Standards
Comprehensive operational rules, garage-to-garage kilometer metrics, chauffeur duty allowances, interstate taxation terms, and booking protocols for Shree Ji Travels.
Reservation Integrity & Pricing Transparency Commitment
At Shree Ji Travels, we believe exceptional journeys begin with total transparency. When you reserve a luxury tempo traveller or commercial coach, every aspect of your charter—from garage-to-garage mileage calculations and interstate commercial border tax compliance to chauffeur night duty allowances and mountain air-conditioning protocols—is defined with complete legal and operational clarity. We eliminate hidden surcharges and unexpected end-of-trip billings through strict adherence to these published standards.
1. Introduction & Fleet Scope
This Booking Policy constitutes the master operational and contractual charter governing all vehicle reservations contracted through Shree Ji Travels (hereinafter "SJT", "the Carrier", "we", or "us"). Operating modernized dispatch yards across Sector 63 Noida, Indirapuram Ghaziabad, and Karol Bagh New Delhi, our fleet comprises custom-engineered commercial passenger vehicles designed for long-distance highway comfort and corporate group transit:
- 9-Seater Luxury Maharaja Tempo Travellers: Premium 1x1 recliners, individual armrests, personal USB charging consoles, and dedicated luggage trunks. Ideal for executive family getaways and VIP transfers.
- 12-Seater & 16-Seater Deluxe & Executive Force Travellers: Ergonomic 2x1 seating arrangements, panoramic privacy glass windows, onboard entertainment LED screens, and heavy-duty dual-compressor AC systems. Ideal for family holiday circuits and outstation pilgrimage tours.
- 20-Seater & 26-Seater High-Capacity Cruisers: Spacious 2x2 aisle configurations, extended wheelbases, high-volume rear luggage compartments, and reinforced roof racks. Tailored for corporate teams, school excursions, and wedding guest entourages.
- Force Urbania Luxury Vans (10 to 17 Seater): Next-generation European styling, monocoque structural rigidity, independent front suspension, dual-zone climate control, and unmatched ride refinement.
2. Step-by-Step Booking Workflow & Confirmation Protocol
To ensure flawless vehicle allocation and avoid schedule overlaps, reservations across Shree Ji Travels follow a six-stage institutional procedure:
Stage 1: Itinerary Formulation
The hirer submits trip details via our website, telephone (+91 74570 73773 / +91 8796535617), or WhatsApp desk, detailing pickup address, intermediate sightseeing points, final destination, passenger head-count, and luggage volume.
Stage 2: Transparent Quotation
Our operations desk computes an itemized commercial quotation reflecting either a per-kilometer billing schedule or a fixed-price all-inclusive package with state taxes, driver bhatta, and tolls clearly separated.
Stage 3: Advance Token Remittance
To lock the chosen vehicle category and freeze fleet availability, the hirer remits an advance token deposit (typically 25% to 50% depending on route and seasonality) via official digital banking rails.
Stage 4: Booking Voucher Issuance
Upon payment clearance, our system automatically generates a digitally verified SJT Booking Confirmation Voucher specifying the assigned vehicle class, reporting time, pickup coordinates, and payment ledger.
Stage 5: Driver & Vehicle Allocation
Between 4 to 6 hours prior to journey reporting, the operations command center assigns the specific yellow-plate commercial vehicle registration number and dispatches the allocated driver's name, photo, and direct telephone contact.
Stage 6: Dispatch & Live Coordination
The assigned vehicle departs our regional garage 60 to 90 minutes prior to scheduled pickup, allowing the chauffeur to navigate regional traffic and arrive at your designated boarding doorstep punctually.
3. Kilometer & Time Calculation Standards (Garage-to-Garage Principles)
All private charter commercial passenger vehicle billings in North India operate under established commercial transport benchmarks. Shree Ji Travels strictly enforces standard Garage-to-Garage Mileage Accounting:
A. Outstation Charters (Interstate & Multi-Day)
- Minimum Daily Kilometer Baseline: Outstation bookings are subject to a mandatory minimum threshold of 250 kilometers or 300 kilometers per calendar day (depending on the vehicle capacity and chosen route). If the total round-trip distance traveled is less than the multiplied daily minimum, billing is computed on the statutory minimum baseline.
- Calendar Day Accounting: A charter day is counted from 00:00 midnight to 23:59 midnight. Any journey extending past midnight into the subsequent calendar day incurs an additional day's vehicle rental and driver allowance.
- Garage-to-Garage Mileage: Total journey kilometers are recorded starting from our nearest regional depot (Sector 63 Noida / Indirapuram Ghaziabad / Karol Bagh Delhi) to the customer pickup point, through the entire travel itinerary, and concluding upon vehicle return to our garage.
B. Local Delhi NCR City Charters
- Standard Local Packages: Local city charters are contracted under standardized slabs: 8 Hours / 80 Kilometers or 12 Hours / 120 Kilometers.
- Extra Kilometer Surcharges: Any distance logged beyond the package slab is charged at the vehicle's published per-kilometer rate (e.g., ₹24 to ₹38 per km depending on seating class).
- Extra Hour Surcharges: Time utilized beyond the contracted package hours is billed on a pro-rata hourly tariff (₹200 to ₹350 per extra hour depending on vehicle size).
- NCR Boundary Limits: Local charters are confined strictly within the contiguous National Capital Region (Delhi, Noida, Greater Noida, Ghaziabad, Faridabad, and Gurugram). Crossing regional expressway toll barriers toward external state highways transitions the charter to outstation billing.
4. Chauffeur Allowance (Bhatta) & Night Driving Protocols
Commercial chauffeurs operating heavy passenger vehicles bear profound responsibility for passenger safety. In accordance with labor regulations and commercial transport standards:
| Allowance Category | Standard Tariff | Operational Scope & Purpose |
|---|---|---|
| Day Driver Allowance (Bhatta) | ₹400 – ₹600 per day | Compensates the commercial chauffeur for daily meals, hygiene maintenance, and routine outstation expenses during daytime travel. |
| Night Driving Surcharge | ₹400 – ₹600 per night | Applicable when the vehicle is operated between 10:00 PM and 06:00 AM, compensating for specialized overnight highway driving. |
| Chauffeur Accommodation | Hirer responsibility or sleeping in vehicle | For overnight outstation halts, the hirer may either arrange basic clean lodging for the driver or permit the chauffeur to sleep in the vehicle cabin (subject to safe, authorized hotel parking). |
5. State Entry Border Taxes, FASTag Tolls & Parking Fees
Commercial passenger carriers operating across state borders are subject to statutory transport entry taxes, municipal cess, and highway toll levies:
FASTag Electronic Tolls
All fleet vehicles carry active commercial FASTag transponders. In standard per-kilometer bookings, toll charges are paid via the onboard FASTag and billed to the hirer at 100% actual cost supported by digital toll statements. In all-inclusive fixed packages, all estimated tolls are factored into the agreed contract price.
Interstate Commercial Border Taxes
When entering Uttar Pradesh, Haryana, Rajasthan, Uttarakhand, Himachal Pradesh, or Punjab, commercial passenger vehicles pay state entry tax (calculated per passenger seat per entry or per week). The hirer is liable for actual statutory state taxes unless explicitly booked as an All-Inclusive Package.
Airport, Railway & Monument Parking
Entry charges and multi-level parking fees at Indira Gandhi International Airport (Terminal 1, 2, 3), railway terminals, monument sites, and banquet venues are directly payable by the hirer at the counter or settled with the chauffeur against physical parking receipts.
6. Air-Conditioning (AC) Operating Protocols: Plains vs. Mountain Hill Terrains
To ensure vehicle mechanical integrity, passenger safety, and optimal engine cooling performance, Shree Ji Travels enforces strict operational standards regarding vehicle climate control systems:
- Plains, Expressways & City Routes: The dual-blower high-capacity air-conditioning system remains in full continuous operation throughout transit across all plains routes, national highways, and city transits, maintaining a refreshing cabin temperature of 21°C to 24°C.
- Hill & Mountain Inclines (Safety Protocol): In strict adherence to standard automotive safety engineering, the vehicle air conditioner must be turned off while climbing steep mountain ascents and negotiating sharp hairpin bends across high-altitude hill corridors (such as Mussoorie, Nainital, Shimla, Manali, Rishikesh to Badrinath/Kedarnath, or Mount Abu). Operating the AC compressor under heavy mountain gradients causes severe engine thermal overload, compromises vehicle power delivery on critical overtakes, and risks mechanical stalling on narrow precipices.
- Hill Plateau & Level Stretches: Once the vehicle reaches level mountain plateaus or downward descents, the chauffeur will gladly reactivate the air-conditioning system upon passenger request.
7. Luggage Capacity Standards & Roof Luggage Carrier Rules
Passenger comfort inside our luxury cabins is directly correlated with proper baggage loading. To prevent passenger aisle obstruction and ensure compliance with transport safety laws:
| Vehicle Seating Configuration | Recommended Luggage Volume | Roof Luggage Carrier Availability |
|---|---|---|
| 9-Seater Maharaja Luxury | 6 to 8 Medium Trolleys (up to 20 kg each) + hand baggage | Dedicated interior boot space. External roof carrier available upon advance request. |
| 12-Seater Executive Force | 8 to 10 Medium Trolley Bags + soft backpacks | Spacious rear boot + Heavy-duty waterproof canvas roof carrier installed. |
| 16-Seater Deluxe Carrier | 12 to 14 Medium Trolley Bags + soft baggage | Deep rear boot luggage compartment + Reinforced roof carrier with secure tie-down lashing. |
| 20 & 26-Seater Heavy Cruisers | 18 to 22 Full-Size Strolleys + miscellaneous luggage | High-capacity rear cargo hatch + Full-length commercial roof luggage rail. |
| Force Urbania Luxury Van | 8 to 12 Designer Bags & Strolleys | Integrated aerodynamic boot space. Roof carriers are strictly prohibited on Urbania monocoque bodies. |
Note: Carrying inflammable liquids, hazardous chemicals, gas cylinders, illegal narcotics, or commercial merchandise in passenger charter vehicles is strictly prohibited under Indian transport law.
8. Multi-Point Pickup, Waiting Times & Boarding Decorum
Coordinating group travel requires disciplined scheduling. Shree Ji Travels facilitates convenient pickups while protecting journey timelines:
Multi-Point Pickup Policy
Hirers are permitted up to two (2) consolidated pickup points within the same municipal zone at no extra charge, provided that the route conforms to the natural departure corridor. Additional scattered pickup halts or out-of-direction detours must be declared at the time of quotation and may be billed based on extra kilometer and transit time additions.
Complimentary Waiting Window
Shree Ji Travels extends a complimentary grace waiting period of thirty (30) minutes at the primary boarding point from the scheduled departure timestamp. Beyond 30 minutes, ongoing delays disrupt the driver's duty cycle and outstation highway transit schedules, attracting standard hourly waiting charges.
9. Child Safety, Senior Citizen Accommodations & Medical Preparedness
We treat every passenger as family. When coordinating reservations involving infants, elderly relatives, or persons with mobility limitations:
- Ergonomic Low-Step Boarding: Our tempo travellers feature pneumatic retractable or sturdy manual footboards to facilitate effortless ingress and egress for senior citizens.
- Onboard Medical First Aid Kit: Every vehicle carries a commercially inspected first-aid trauma kit equipped with sterile bandages, antiseptic lotions, motion sickness relief remedies, and emergency thermal blankets.
- Comfortable Halts for Families: Our chauffeurs are briefed to accommodate courteous comfort breaks at verified, high-hygiene highway food plazas (such as Haldiram's, Bikanerwala, McDonald's, or clean expressway rest stops) every 2.5 to 3 hours during long journeys.
10. Frequently Asked Questions (FAQ) Regarding Booking Standards
Q1: How far in advance should I book my tempo traveller with Shree Ji Travels?
Answer: For routine weekend getaways and local city hires, reserving 3 to 7 days in advance is typically sufficient. However, for peak wedding seasons (November to February), national holiday weekends, or high-demand pilgrimage months (such as May-June for Char Dham or August for Mathura Janmashtami), we strongly advise booking 2 to 4 weeks in advance to secure preferred luxury Maharaja or Urbania configurations.
Q2: Can we extend our outstation trip by an extra day while already on the road?
Answer: Trip extensions on the road are subject to vehicle availability and subsequent booking commitments. If the assigned tempo traveller is not committed to another client immediately following your return, our central dispatch desk will gladly authorize the extension upon payment of the standard daily minimum rental and driver allowance. You must inform our dispatch supervisor at least 24 hours prior to original scheduled termination.
Q3: What documents do I need to provide when booking a commercial tourist vehicle?
Answer: For domestic retail hirers, submitting a photo of a valid government identity proof (Aadhaar Card, Driving Licence, or Passport) of the primary passenger along with the active mobile contact number is sufficient. For corporate bookings claiming tax deductions, a copy of the company's GST Registration Certificate and authorized corporate purchase order is required.
Q4: Does the driver's duty hours have legal daily limitations?
Answer: Yes. In compliance with the Motor Vehicles Act and passenger road safety standards, a commercial chauffeur should not be forced to drive continuously for more than 8 to 10 hours in a single day without mandatory rest breaks. Driving through the night after a full day of driving is hazardous and strictly prohibited to ensure the physical safety of all onboard passengers.
11. Corporate Accounts, E-Invoicing & GST Billing Protocol
Shree Ji Travels serves leading corporate enterprises, embassies, MNCs, and travel management companies across India. We provide seamless commercial billing:
- Statutory GST Tax Invoicing: Official computer-generated GST tax invoices detailing 5% (without ITC) or 12% (with ITC) passenger transport commercial tax codes are issued within forty-eight (48) hours of trip completion.
- Digital Trip Duty Slips: Chauffeur duty slips signed by the corporate lead passenger at trip conclusion (recording starting/closing km and timestamps) are reconciled with vehicle GPS data before final commercial invoice presentation.
- Approved Credit Terms: Pre-approved corporate accounts with established long-term service agreements enjoy flexible credit settlement terms (15 to 30 days) against verified work orders.